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    0300 003 3000

  • What To Expect

    If you are experiencing low mood, stress or anxiety which is having a negative effect on your life we may be able to help. You can ask your GP or any healthcare professional to refer you to Talk together Bromley. Alternatively you can refer yourself either by calling 0300 003 3000 or completing our online self-referral form.

     

    Once we have received your referral one of our therapists will look at your referral (within one working day). If the therapist has any immediate concerns about your safety or the safety of others, they will give you a brief call to gather further information. This call will appear as a withheld number. If you have recently been referred to our service we would urge you to answer the call in order to avoid delays in us helping you.

     

    After looking at your referral, you will be offered an assessment with one of our therapists. This conversation allows us to learn more about your difficulties, and is usually over the telephone. We will post or email you this appointment time. If the appointment time is not suitable for you, please contact us as soon as possible and we can rearrange your appointment.

     

    At your initial assessment our therapist will ask you specific questions about the difficulties you are experiencing. They will ask you for a range of information to cover all important points. As everyone is different, some of the questions may be relevant for you and some may be less so. At the end of your 30-40 minute assessment the therapist will aim to develop a treatment plan with you, if our service appears to be suitable. If it does not, then we will put you in touch with other services more appropriate to offer help.

     

    We practice a Stepped Care Approach; this means that based on what you have told us at your assessment we will offer you the least intensive level of therapy to help improve how you are feeling. If this does not meet all your needs you will be offered more intensive support. Our low intensity support includes Computerised Cognitive Behavioural Therapy (cCBT), workshop based therapy and guided self help support over the telephone. High intensity therapies (e.g. CBT) is delivered on a one to one basis and in groups. We also offer one to one counselling. All our therapies are short-term, time limited therapies and your goals and progress are regularly reviewed.